Organize enquiries
Create a clear intake and response structure.
WHATSAPP BUSINESS · INDIA EDITION
Turn WhatsApp into an organized business workflow.
Structure enquiries, follow-ups, customer service and sales conversations without losing track of the next action.
₹299.00one-time purchase
✓Inbox setup
✓Lead handling
✓Follow-up
✓Customer service
✓Automation boundaries
Secure Razorpay checkout•Digital access after successful payment•No recurring course subscription
8structured modules
Self-pacedwork through it on your schedule
2026current AdRunbook edition
One-timeno recurring course subscription
WHAT YOU WILL BUILD
Designed around outcomes, not hours watched.
Each section exists to move you toward a clearer decision, stronger asset or more repeatable workflow.
Follow up reliably
Use a repeatable cadence without becoming spammy.
Serve customers
Separate support, sales and updates cleanly.
Automate carefully
Automate useful steps while preserving human control.
WHO IT IS FOR
Built for people who want to execute.
This course is a practical fit when your goal looks like one of these situations.
Local businesses handling enquiries on WhatsApp
Use the course as a structured operating guide, then adapt the workflow to your own market, offer and tools.
Service providers managing leads manually
Use the course as a structured operating guide, then adapt the workflow to your own market, offer and tools.
Small teams building follow-up discipline
Use the course as a structured operating guide, then adapt the workflow to your own market, offer and tools.
Founders improving customer communication
Use the course as a structured operating guide, then adapt the workflow to your own market, offer and tools.
COURSE INDEX
See the full learning path before you buy.
Every module is structured around a real decision or workflow. Expand any module below to preview the subtopics included inside.
01
Set Up the Business InboxCreate a professional foundation for enquiries and support.
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Create a professional foundation for enquiries and support.
Profile setupGreeting / away messagesBusiness information
02
Organize Incoming EnquiriesSeparate new leads, customers and support requests.
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Separate new leads, customers and support requests.
LabelsIntake questionsRouting rules
03
Build a Response SystemUse fast replies without sounding robotic.
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Use fast replies without sounding robotic.
Saved repliesTone rulesResponse-time expectations
04
Follow Up Without SpammingCreate a simple, respectful follow-up cadence.
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Create a simple, respectful follow-up cadence.
Follow-up timingStop rulesOpt-out handling
05
Use Catalog and Offer FlowsMake products or services easier to understand inside the conversation.
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Make products or services easier to understand inside the conversation.
Catalog basicsOffer summariesNext-step CTAs
06
Customer Service WorkflowHandle issues consistently and document outcomes.
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Handle issues consistently and document outcomes.
Issue categoriesEscalationClosure checklist
07
Automate CarefullyAutomate repetitive steps while preserving human control.
+
Automate repetitive steps while preserving human control.
Trigger mapHuman handoffHigh-risk exceptions
08
Measure the InboxTrack enquiries, response quality and outcomes.
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Track enquiries, response quality and outcomes.
Lead statusResponse timeConversion and support review
SAMPLE COURSE EXPERIENCE
What a lesson inside AdRunbook looks like.
MODULE 01
Set Up the Business Inbox
Create a professional foundation for enquiries and support.
- Profile setup
- Greeting / away messages
- Business information
Action step
Apply the lesson to your own situation, make one decision, and save the result before moving to the next module.
WHAT YOU GET
A course designed to stay useful while you work.
The goal is to give you a repeatable operating reference — not a long video library you forget after watching.
Structured modules
A clear order so you know what to learn first and what depends on what.
Action steps
Each module points toward a concrete decision, output or workflow to complete.
Practical checklists
Use concise checkpoints to avoid missing important setup, review or quality steps.
Implementation path
Turn the ideas into a working system instead of stopping at theory.
FAQ
Before you buy.
Clear answers about access, format and expectations.
How do I access this course?
After successful payment, use the AdRunbook account associated with your purchase to access the course.
Is this a subscription?
No. The price shown on this page is a one-time purchase for the current edition offered at checkout.
Is the course video-based?
The course is designed as a structured practical learning system with written modules, action steps, checklists and implementation guidance.
Does buying the course guarantee results?
No. The course is educational. Results depend on your market, skill, offer, budget, implementation and other factors outside AdRunbook's control.
CLEAR EXPECTATIONS
Practical education, not a guaranteed outcome.
AdRunbook courses are educational products. Results depend on your market, skill, offer, budget, implementation and other factors outside the course. Platform features, pricing and requirements can also change over time.